Optimize Your B2B Content: Use the 5 Stages of Awareness

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When I wrote articles for regional business newspapers back in the day (they were called business journals, i.e., Springfield Business Journal and Lincoln Business Journal), one criterion for the assignment was word count. I needed to stick to that number and get to the point before my word limit was up.

Every two months, my article would make the front page, and it needed to fit in the upper right section, starting above the newspaper’s fold.

Today, we don’t have to squeeze our words into printed newspapers’ limited space. The Internet offers freedom! And yet, as business-to-business companies, we’re still obsessed with word count.

In describing the project’s scope, a chief marketing officer often says, “I only want 500 words.” Why only 500 words?

There is disparity about how long content should be. In a blog post, Neil Patel breaks down the word count for each industry’s content. And he concludes no magic number exists.

“Word count is not a standalone ranking factor. Word count only has merit if the content quality is high!” says Neil Patel

So what do we need to pay attention to instead?

Our reader’s level of awareness.

Consider this report about visitors’ behavior when they go online:

“People are not likely to read your content completely or linearly. They just want to pick out the information that is most pertinent to their current needs.” How People Read Online: The Eyetracking Evidence report, 2nd edition

And according to Kate Moran, a User Experience expert for Nielson Norman Group:

“The #1 biggest mistake in writing for the web is not understanding the people who will be reading the content.”

The first question to ask yourself is:

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A Month’s Experiment: Can a Non-Stop Talker’s Good Intention be Good Enough to Learn Empathic Listening?

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My youngest daughter is preparing for the elementary school’s science fair later this month. What she decided to do was related to the fried chicken we ate for dinner. She placed a chicken bone in a cup and poured in 100% pure white vinegar to the cup’s rim. The chicken bone is soaking for several weeks on the kitchen table to test her hypothesis of “Will the chicken bone become rubbery?” She checks the cup daily for changes.

You can smell the vinegar as one enters the kitchen. The vinegar/chicken bone aroma has spread to the family, living, and dining rooms in the house. It’s our special “after the holidays” home scent.

The aroma got me thinking about doing my own experiment this month. No, not rocket science or exploding soda liter bottles, although I enjoy viewing those experiments on YouTube. My experiment idea originated when I came across these words in Stephen Covey’s The Seven Habits of Highly Effective People. Readers know I mention this book often, as it has some good ideas to live better.

“Most people do not listen with the intent to understand, they listen with the intent to reply. They’re either speaking or preparing to speak.” Stephen R. Covey

Continue reading A Month’s Experiment: Can a Non-Stop Talker’s Good Intention be Good Enough to Learn Empathic Listening?